Your Privacy Matters to Us
Effective Date: January 1, 2024
Last Updated: May 2026
At Ear to Ear Behavioral Health Solutions, we understand that privacy is not just a legal requirement — it is a core part of the trust you place in us. This Privacy Policy explains what information we collect when you visit our website, how we use it, and your rights regarding that information.
This policy applies to our website at eartoearbehavioralhealthsolution.com and does not govern the collection of clinical or medical records, which are handled separately under HIPAA and our Notice of Privacy Practices.
We may collect the following types of information when you use our website:
Information you provide directly: When you fill out a contact form, appointment request form, or reach out to us by phone or email, we may collect your name, email address, phone number, preferred appointment time, and any message or comment you choose to share.
Information collected automatically: When you visit our website, certain technical data is collected automatically. This may include your IP address, browser type, pages visited, time spent on the site, and referring URL. This information is gathered using standard web analytics tools and cookies.
Cookies: Our website may use cookies — small text files stored on your device — to improve your browsing experience. You can disable cookies through your browser settings, though this may affect certain functionality on the site.
We use the information we collect for the following purposes:
To respond to appointment requests and general inquiries
To communicate with you about your request or upcoming appointment
To improve the performance and content of our website
To send informational communications, if you have opted in to receive them
To comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes — ever.
Please note: This website is not a HIPAA-secure platform. Please do not submit any Protected Health Information — such as diagnoses, medications, or detailed health history — through the contact or appointment forms on this site.
For confidential health-related communications, please contact us directly:
📞 708-998-8823
✉ Office@eartoearbhs.com
All patient health records and clinical communications are maintained separately and governed by HIPAA and our Notice of Privacy Practices, which is provided at the time of your first appointment.
We do not sell or share your personal information with third parties except in the following limited circumstances:
All service providers are required to handle your information securely and only as directed by us.
We retain contact and inquiry information for a reasonable period to respond to your request and to maintain basic records. Website analytics data is retained in accordance with our analytics provider’s default policies.
If you would like your information removed from our systems, please contact us at the details below and we will make reasonable efforts to accommodate your request.
Depending on where you live, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us directly. We will respond within a reasonable timeframe.
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information through our website, please contact us and we will promptly remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website after any changes have been made constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:
📍 Ear to Ear Behavioral Health Solutions — Chicago, Illinois
📞 708-998-8823
✉ Office@eartoearbhs.com
🕐 Office Hours: Monday – Friday, 2:00 PM – 6:00 PM
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